Interpersonal Competency Definitions (Gaudet et al. 2003)
| Interpersonal Competency | Definition |
Core
|
| Coaching | helping individuals recognize and understand personal needs, values, problems, alternatives, and goals | |
| Communication | applying effective verbal, nonverbal, and written communication methods to achieve desired results | X |
| Conflict Management | helping people work together to resolve disputes through constructive processes and techniques | |
| Feedback Skills | communicating information, opinions, observations, and conclusions so that they are understood and can be acted upon | X |
| Group Process Understanding | understanding how groups function; influencing people so that group, work, and individual needs are addressed | |
| Leadership Skills | influencing process of leaders and followers to achieve organizational objectives through change | X |
| Questioning | gathering information from stimulating insight in individuals and groups through the use of interview, questionnaires, and other probing methods | |
| Relationship Building Skills | establishing relationships and networks across a broad range or people and groups | X |
| Self-Knowledge/Self-Management | knowing one's personal values, needs, interests, style and competencies and being able to manage their effects on others | X |